STORE & BOOKING POLICY
Shipping options of any physical merchandise is offered at check-out and payment will be required at the time of check-out.
REFUNDS & RETURNS
Scheduled appointments (both one-on-one and group classes) can be cancelled 24-48 hours after booking online for a 50% refund on charges. Please contact Giselle to cancel appointment. Cancellations after this cut-off will not be refunded.
There are no returns or refunds on physical purchases from our store, or on any digital downloads.
PRIVACY & SAFETY
We take our users privacy and security very importantly and information is never shared, sold or transferred to third-parties without the users knowledge and/or consent. Personal information given during enrolment into our one-on-one or group classes is kept confidential. You, as the artist, retain ownership of any creative makings throughout the course of these classes.
Please visit our FAQ section for any additional questions
- Credit / Debit Cards
SYSTEM REQUIRMENTS FOR COURSE VIDEOS
Windows 10 version 1809 or higher,
macOS Mojave 10.14 or higher
Intel i5 dual-core @ 2.3GHz1, 6th generation2 or higher, Apple M1 Gen1Intel i7 quad-core @ 2.8GHz+, 6th generation2 or higher
2GB3, 7200 RPM for record to disk
Intel HD4, DirectX 11 capable
You may want to check that the following ports are open for traffic on your network: 80 (HTTP/HTTPS), 443 (SSL), 1935 (RTMP), 2935 (RTMPS), 5353 (mDNS for NDI sources), 5960-59xx (NDI port range, 1 port per each NDI source in use), 7272 (Remote Desktop Presenter), 50000-60000 (WebRTC/Rendezvous – selected at random).
If you are behind a firewall, check with your streaming destination for any sites you may need to whitelist.